A variety of services are provided to elderly and disabled individuals through this program. Case Managers work with individuals, their families, and support systems to help find resources for elderly and disabled people. When a Case Manager receives the name of someone who would like to discuss available programs and resources, that person is contacted to set up an appointment for an assessment. The Case Manager and the person will discuss the situation, attempt to identify areas where assistance may be needed, and work with that person to find the most appropriate assistance.

Case Managers may be able to authorize the services named below for individuals who have a need for one or more of these services and who have no other person or agency to provide these services. Low income individuals with the greatest physical, emotional and social needs receive the highest priority for services available through the program. These services are provided by local agencies, under contract with South East Arizona Government Organization (SEAGO). If any are authorized, ongoing case management services are provided to monitor client's well being and to assist as needed and appropriate.

  • Home delivered meals
  • Housekeeping
  • Shopping and laundry service
  • Personal care (help with bathing, grooming, etc.)
  • In home respite services

The Case Management program also provides information and referral services and assists individuals to attain services from a number of other programs or agencies. These include utility discounts, safety devices, home weatherization and repairs. Telephone Assistance Program, durable medical equipment or home adaption, nutrition and food programs, information on local housing options, Veteran's services, prescription discount programs, benefit programs such as SSI, ALTCS, AHCCCS, QMB & SLMB, MEDICARE, heating & cooling assistance, immigration and naturalization programs, support groups and consumer credit assistance.

In addition, Case Management is provided to informal caregivers as a part of the National Family Caregiver Support Program. This program provides case management support, monthly workshops, all day intensive caregiver training sessions, information and referral services, assistance to caregivers in gaining access to supportive services, access to a comprehensive video library on care giving issues, monthly newsletter and respite services for individuals over 60 years of age who meet the program criteria. To view the monthly caregiver workshop schedule scroll down.

There is no charge for any of these services or for Case Management services, although donations are welcome. Funding is provided through a contract with SEAGO that utilizes Older Americans Act funding, as well as State of Arizona funds. Cochise County also provides funding for the Case Management program. Five Case Managers are located in the Cochise Health & Social Services locations at each of the major population sites. Services are available in languages other than English by assignment of a Spanish speaking case manager or through a telephone translation service.

For further information call:

  • Benson: (520) 586-8190
  • Bisbee: (520) 432-9680
  • Douglas: (520) 805-5631
  • Sierra Vista: (520) 803-3950


All Caregivers are invited to attend a series of free “CAREGIVER TRAINING SESSIONS” presented by Area Agency on Aging Caregiver Training Program. These informative classes are simple and practical, positive and empowering and are designed to “Take the fear out of Caregiving”.  Classes will be held quarterly the third Thursday of July, October, January, April from 1:00 p.m. to 3:00 pm at various locations throughout Cochise County.

The workshops are designed for family caregivers, caregivers looking after older friends, neighbors and others in their community.  Everyone is welcome, both family and professional caregivers.  The 2-hour sessions will include education and time for questions, problem solving and general support.  A Case Manager from Area Agency on Aging Family Caregiver Support Program will be present in order to help those attending get any help they may need. Guest speakers will cover topics of interest on their field of expertise such as medication management, financial management, understanding insurance benefits and health care decisions.

If you are caring for an elderly or disabled family member, friend and/or neighbor or considering the caregiver role, you will find these training sessions to be an excellent guide for caregiving in the home. Snack and door prizes are provided. Information is also available in Spanish by contacting (520) 432-9680.